+43 664 530 9626
welcome@karl-murr.at
St. Anton am Arlberg
DE | EN

Privacy Policy

Last updated: January 2024

1. Privacy at a Glance

General Information

The following information provides a simple overview of what happens to your personal data when you visit our website and use our booking system. Personal data refers to all data that can be used to personally identify you.

Important Information about Data Collection

Who is responsible for data collection?

Data processing on this website is carried out by the website operator. Their contact details can be found in the "Responsible Party" section of this privacy policy.

How do we collect your data?

Your data is collected in part by you providing it to us. This may include data that you enter into a contact form or when making a booking.

Other data is collected automatically or after your consent when visiting the website through our IT systems. This primarily includes technical data (e.g., internet browser, operating system, or time of page access).

What do we use your data for?

Some data is collected to ensure error-free provision of the website. Other data may be used to analyze your user behavior. Booking data is used to process your reservation.

What rights do you have regarding your data?

You have the right to receive information about the origin, recipient, and purpose of your stored personal data free of charge at any time. You also have the right to request the correction or deletion of this data.

2. Responsible Party

The responsible party for data processing on this website is:

Haus Karl Murr
Murr Family
Dorfstraße 112
6580 St. Anton am Arlberg
Austria

Phone: +43 664 530 9626
Email: welcome@karl-murr.at

The responsible party is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data.

3. Legal Basis

The legal basis for processing your personal data is:

Your Rights as a Data Subject

You have the following rights regarding your personal data:

Right to Information (Art. 15 GDPR)

You have the right to request information about your personal data processed by us.

Right to Rectification (Art. 16 GDPR)

You have the right to request immediate correction of incorrect or completion of your personal data stored by us.

Right to Erasure (Art. 17 GDPR)

You have the right to request the deletion of your personal data stored by us ("Right to be Forgotten").

Right to Restriction (Art. 18 GDPR)

You have the right to request the restriction of processing of your personal data.

Data Portability (Art. 20 GDPR)

You have the right to receive your personal data in a structured, common, and machine-readable format.

Right to Object (Art. 21 GDPR)

You have the right to object to the processing of your personal data.

Right to Withdraw

You have the right to withdraw consent at any time.

Right to Complain to Supervisory Authority

You also have the right to complain to a data protection supervisory authority about the processing of your personal data by us.

4. Data Collection on This Website

Cookies

Our websites use so-called "cookies". Cookies are small data packets that do not cause any damage to your device. They are stored either temporarily for the duration of a session (session cookies) or permanently (permanent cookies) on your device.

You can configure your browser to inform you about cookie placement and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general, and activate automatic deletion of cookies when closing the browser. Disabling cookies may limit the functionality of this website.

Server Log Files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

Contact Form

If you send us inquiries via the contact form, your information from the inquiry form, including the contact details you provide there, will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. We do not share this data without your consent.

Inquiry by Email or Phone

If you contact us by email or phone, your inquiry including all resulting personal data (name, inquiry) will be stored and processed by us for the purpose of processing your request. We do not share this data without your consent.

5. EasyBooking - Our Booking System

Data Processing by EasyBooking

We use the EasyBooking system to manage bookings and appointments. The following data is processed during a booking:

  • Name and contact details
  • Booking data (arrival and departure, room category)
  • Payment information
  • Special requests and comments

Data processing is based on Art. 6 Para. 1 lit. b GDPR for the fulfillment of the accommodation contract.

6. Payment Service Providers

We work with the following service providers for payment processing:

7. Analytics Tools

Google Analytics

This website uses features of the web analytics service Google Analytics. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Analytics uses so-called "cookies". The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.

We have activated IP anonymization on this website. This means your IP address will be shortened by Google within member states of the European Union.

8. Plugins and Tools

Google Fonts

This site uses Google Fonts provided by Google for uniform display of fonts. When you access a page, your browser loads the required fonts into your browser cache to display texts and fonts correctly.

Leaflet/OpenStreetMap

We use the open-source mapping service Leaflet with OpenStreetMap data. The maps are embedded locally, with no direct connection to external servers.

9. Social Media

Our website contains links to social networks (Facebook, Instagram). These are designed only as hyperlinks, so that when you visit our website, no automatic connection is established to the servers of the social networks.

10. Changes to This Privacy Policy

We reserve the right to adapt this privacy policy to ensure it always complies with current legal requirements or to implement changes to our services in the privacy policy. The new privacy policy will apply to your next visit.

Questions about Data Protection?

If you have questions about data protection, please send us an email or contact us directly:

Email: welcome@karl-murr.at

Phone: +43 664 530 9626